Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Foot bath
Face masks for guests available
Express check-in/check-out
Spa facilities
Hot tub/Jacuzzi
Smoke alarms
Kids' outdoor play equipment
Snack bar
Car hire
Emergency cord in bathroom
Internet services
Safety deposit box
Nightclub/DJadditional charge
Allergy-free room
CCTV in common areas
Parking
Spa and wellness centre
Hand sanitizer in guest accommodation and key areas
Dry cleaningadditional charge
Sauna
Accessible parking
Water slide
Process in place to check health of guests
Fire extinguishers
Lift
Guest accommodation is disinfected between stays
Pool bar
Use of cleaning chemicals that are effective against Coronavirus
Tour desk
Non-smoking rooms
WiFi
Swimming pool
Kids' club
Shuttle service (additional charge)
Valet parking
Linens, towels and laundry washed in accordance with local authority guidelines
Air conditioning
Free parking
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Kids' pool
Fax/photocopyingadditional charge
Sun umbrellas
Concierge service
Kid-friendly buffet
Shallow end
Tennis court
Restaurant
Ironing serviceadditional charge
Barber/beauty shop
Guests have the option to cancel any cleaning services for their accommodation during their stay
Swimming pool
Airport shuttle
Spa/wellness packages
Outdoor pool (all year)
Facilities for disabled guests
Movie nights
Guest accommodation sealed after cleaning
Screens or physical barriers placed between staff and guests in appropriate areas
Room service
Golf course (within 3 km)additional charge
Breakfast takeaway containers
First aid kit available
Physical distancing rules followed
Free WiFi
Parking on site
Security alarm
Designated smoking area
Trouser pressadditional charge
Airport shuttle (additional charge)
Meeting/banquet facilitiesadditional charge
Contactless check-in/check-out
Currency exchange
Delivered food is securely covered
Shuttle service
Food can be delivered to guest accommodation
Breakfast in the room
ATM/cash machine on site
Fitness
Fitness centre
Picnic area
WiFi available in all areas
Live music/performance
Laundryadditional charge
Tennis equipmentadditional charge
Sun terrace
Outdoor pool
Shuttle service (free)
Key card access
Children's playground
All plates, cutlery, glasses and other tableware have been sanitized
Packed lunches
Luggage storage
Invoice provided
24-hour security
Spa lounge/relaxation area
24-hour front desk
Games room
Airport drop offadditional charge
CCTV outside property
Shared stationery such as printed menus, magazines, pens, and paper removed
Massageadditional charge
Fitness/spa locker rooms
Garden
Bar
Daily housekeeping
Cashless payment available
Toilet with grab rails
Sun loungers or beach chairs
Airport pick upadditional charge
